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ASG220 V9.102-8 WiFi lost connection to Clients

Schröppelino
Hi,

now it´s the 2th time that the WiFi stopp to Work. The Client cant reconnects to the ASG. Only a switch off/on of the Access Points solve the Problem. 
it looks like as in V9.101.

Had anyone the same problems?

regards,

Andy

ASG220 HA V9.102-8 + 4 AP50


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  • 0
    But WIFI is still working for some Clients. We have two AP30 and one AP10 on Version 9.102-8. The Clients can not reconnect after they lost the Connection. I found out if i change the Channel and save it and then change it back it works for some undefined Time. There is a Patch urgently needed.

    Regards
  • 0
    Anything in the Wireless Protection Log?

    I recommend opening a support request via your reseller (in case you have a paid license).

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    Moving to correct forum [:)]

    There are some known issues in Wireless in regards to stability, supposed to have been fixed in 9.103, with additional fixes coming in 9.104.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    There are some fixes in the 9.103 Up2Date.  Does applying that change things?

    Cheers - Bob
    PS Hi, Bruce! [:D]
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    I am sitting at V9.103 but do have to power off my access points time to time to allow people to connect to them.  Most people connected before it starts acting up are usually still able to use the access point, just no new devices can connect.

    Jim Koerner
  • 0 in reply to JimKoerner
    Same Problem. AP needs a restart (initiated by power loss, asg restart or config change).

    Issue solved by sophos support (new AP firmware).
    Should be included in 9.104.

     

    Sophos Certified Architect (UTM + XG)

  • 0
    Hi Jim.

    Please instal 9.104 it should fix your issue.

    All my best.
    Gilipeled.

    Gil Peled.

    CEO- Expert2IT LTD.

    SOPHOS Platinum Partner.

    Gil@expert2it.co.Il.

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