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AP30 not connecting

Hi All,

I'm having some issues getting APs to appear in the list on the UTM. The AP is getting an IP from the DHCP server and we can ping the AP from the UTM.

The network that the AP is connected to has been setup as a static route on the internal interface, so I don't think this should cause a problem, should it?

Any help would be gratefully received.

Thanks

D

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0 BAlfson over 11 years ago

Hi, DM, and welcome to the User BB!

The network that the AP is connected to has been setup as a static route on the internal interface, so I don't think this should cause a problem, should it?

I don't understand. Please [Go Advanced] below and show a picture of what you did to accomplish this.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BarryG over 11 years ago

Hi, I believe when you first setup the AP, it needs to be on a network that is directly attached to the UTM. (e.g. on a switch directly plugged into the UTM).

Also, VLANs can be another source of confusion.

After the AP is set up, you can move it to another network.

Barry
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0 etaube over 11 years ago

The internal interface have to be configured as "Allowed interface", you can find this option in "Wireless Protection" -> "Global Settings".
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0 DavidMoffatt over 11 years ago in reply to etaube

I think I've got it sorted.

The AP broadcasts out to 1.2.3.4 to say "here I am!", but the gateway that was assigned through DHCP was sending this out through a different gateway. A static route on the gateway for the internal network to send all traffic for 1.2.3.4 to the UTM is all I needed.
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