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AP 10 disconnecting

Hi All

I am getting quite few disconnects over the past month and this is relevant log

2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: sending 1/2 msg of Group Key Handshake
2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 70:56:81:c2:3a:19 WPA: sending 1/2 msg of Group Key Handshake
2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 70:56:81:c2:3a:19 WPA: received EAPOL-Key frame (2/2 Group)
2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 70:56:81:c2:3a:19 WPA: group key handshake completed (RSN)
2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: received EAPOL-Key frame (2/2 Group)
2012:09:03-18:47:52 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: group key handshake completed (RSN)
2012:09:03-18:49:35 ap-10 sysinit: CTRL-EVENT-EAP-PROPOSED-METHOD vendor=0 method=1alrm_handler(): timeout, reason 1
2012:09:03-18:49:35 ap-10 init: starting pid 20657, tty '': '/etc/init.d/rcS K shutdown'
2012:09:03-18:49:35 ap-10 sysinit: interface not found.
2012:09:03-18:50:02 * awed[6916]: [AP10 A40000D709AC807] disconnected. Close socket and kill process.
2012:09:03-18:50:04 * awed[4157]: [MASTER] new connection from 192.168.2.1:45989
2012:09:03-18:50:06 * awed[6568]: [AP10 A40000D709AC807] (Re-)loaded identity and/or configuration
2012:09:03-18:50:08 ap-10 sysinit: Channel 2 busy time 17/230ms, 7%


and 

2012:08:29-06:32:42 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 IEEE 802.1X: authenticated - EAP type: 21 ((null))
2012:08:29-06:32:42 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: Added PMKSA cache entry (IEEE 802.1X)
2012:08:29-06:41:32 ap-10 hostapd: wlan1: WPA rekeying GTK
2012:08:29-06:41:32 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: sending 1/2 msg of Group Key Handshake
2012:08:29-06:41:32 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: received EAPOL-Key frame (2/2 Group)
2012:08:29-06:41:32 ap-10 hostapd: wlan1: STA 68:a8:6d:cd:2e:07 WPA: group key handshake completed (RSN)
2012:08:29-06:47:38 ap-10 sysinit: CTRL-EVENT-EAP-PROPOSED-METHOD vendor=0 method=1alrm_handler(): timeout, reason 1
2012:08:29-06:47:38 ap-10 sysinit: interface not found.
2012:08:29-06:48:06 * awed[15443]: [AP10 A40000D709AC807] disconnected. Close socket and kill process.
2012:08:29-06:48:09 * awed[4146]: [MASTER] new connection from 192.168.2.1:45989
2012:08:29-06:48:10 * awed[26308]: [AP10 A40000D709AC807] (Re-)loaded identity and/or configuration
2012:08:29-06:48:11 ap-10 sysinit: Channel 2 busy time 33/242ms, 13%



MAC 68:a8:6d:cd:2e:07 is : iphone 4S IOS 5.1.1

Same issue as here: https://community.sophos.com/products/unified-threat-management/astaroorg/f/76/t/64639 Is there a solution on this one?

Thanks


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Parents
  • Hey Helmut

    I just got another one

    /var/log/wireless.log:2012:09:10-06:54:37 ap-10 sysinit: AP-STA-DISCONNECTED 00:1c:b3:52:b7:58alrm_handler(): timeout, reason 1

    password for the file sent you your email address at sophos.
    *send link via pm*

    Thanks
  • Do any of these timeouts coincide with IPS updates (check in the up2date log) ?  Just thinking maybe it's updating and interrupting the traffic to the AP, just a thought.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • Do any of these timeouts coincide with IPS updates (check in the up2date log) ?  Just thinking maybe it's updating and interrupting the traffic to the AP, just a thought.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • Do any of these timeouts coincide with IPS updates (check in the up2date log) ?  Just thinking maybe it's updating and interrupting the traffic to the AP, just a thought.


    up2 date

    2012:09:10-18:10:34 **** auisys[4259]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="preinst_check" package="savi"
    
    2012:09:10-18:10:39 **** auisys[4259]: id="3716" severity="info" sys="system" sub="up2date" name="Up2date Package Installer finished, exiting"
    2012:09:10-18:44:05 **** audld[11645]: Starting Up2Date Package Downloader
    2012:09:10-18:44:09 **** audld[11645]: patch up2date possible
    2012:09:10-18:44:16 **** audld[11645]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2012:09:10-19:13:02 **** audld[16338]: Starting Up2Date Package Downloader
    2012:09:10-19:13:02 **** audld[16338]: patch up2date possible

    /var/log/wireless/2012/09/wireless-2012-09-10.log.gz:2012:09:10-18:44:02 ap-10 sysinit: AP-STA-CONNECTED 18:3d:a2:90:3a:b8alrm_handler(): timeout, reason 1


    2012:09:10-06:54:19 **** auisys[27051]: Searching for available up2date packages for type 'savi'
    
    2012:09:10-06:54:19 **** auisys[27051]: Installing up2date package file '/var/up2date//savi/u2d-savi-9.1208-1209.patch.tgz.gpg'
    2012:09:10-06:54:19 **** auisys[27051]: Verifying up2date package signature
    2012:09:10-06:54:56 **** auisys[27051]: Still waiting for process 'sh' (pid=27290, timeout 300 seconds, 270 remaining)
    2012:09:10-06:55:26 **** auisys[27051]: Still waiting for process 'sh' (pid=27290, timeout 300 seconds, 240 remaining)
    2012:09:10-06:55:32 **** auisys[27051]: Unpacking installation instructions
    2012:09:10-06:55:41 **** auisys[27051]: Unpacking up2date package container
    2012:09:10-06:55:42 **** auisys[27051]: Running pre-installation checks

    /var/log/wireless/2012/09/wireless-2012-09-10.log.gz:2012:09:10-06:54:37 ap-10 sysinit: AP-STA-DISCONNECTED 00:1c:b3:52:b7:58alrm_handler(): timeout, reason 1


    However, not all "alrm_handler" issues happen the same time as the updates as per below
    Thanks