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latest AP 15 firmware does not get installed

UTM 9.705

[MASTER] access point firmware available: APX120:11.0.015-1 AP15C:9500-wifi-e7492465-0df51d6 red20:1 RED15w:1 red60:1 AP100C:9500-wifi-e7492465-0df51d6 AP100X:9500-wifi-e7492465-0df51d6 AP50:9500-wifi-88782b0d17-be66136 AP15:9500-wifi-e7492465-0df51d6 AP100:9500-wifi-e7492465-0df51d6 AP10:9500-wifi-88782b0d17-be66136 AP55C:9500-wifi-e7492465-0df51d6 APX320:11.0.015-1 AP30:9500-wifi-88782b0d17-be66136 AP5:1 APX530:11.0.015-1 APX740:11.0.015-1 AP55:9500-wifi-e7492465-0df51d6

021:12:15-21:27:42 A40031C0D65406D aweclient[915]: facility_awed.c (163) Timeout expired, can't connect.

2021:12:15-21:27:42 A40031C0D65406D aweclient[915]: aweclient.c (295) Failed to connect to 1.2.3.4.

2021:12:15-21:27:42 A40031C0D65406D aweclient[915]: aweclient.c (2449) Wait for 15 seconds before retry to connect

and this time it's not the cable.

What about the new update in the queue ?

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0 BAlfson over 2 years ago

Hallo Wolfgang,

What happens if you Up2Date to 9.707?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 2 years ago

Hallo Wolfgang,

What happens if you Up2Date to 9.707?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 WolfgangS over 2 years ago in reply to BAlfson

Hi BAlfson,

i guess you mean 9.708.

Well i'am waiting fore the offical release, because it's still not in the normal up2date cycle and i'am asking myself : why ?
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0 Alexander Busch over 2 years ago in reply to WolfgangS

The updates are rolled out in stages. That means not every device gets the update at the same timeframe. Some will get the update later. All in all that is the normal way the updates are rolled out for the UTM.

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0 Amodin over 2 years ago in reply to Alexander Busch

You can also download it directly from the Sophos site and update your UTM. For some reason, they don't always capture the need to update from their push and a manual install of the firmware will work just fine.

OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
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(Former Sophos UTM Veteran, Former XG Rookie)
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0 BAlfson over 2 years ago in reply to WolfgangS

Your post says you're on 9.705, Wolfgang. That's why I suggested 9.707.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 WolfgangS over 2 years ago in reply to BAlfson

Hi BAlfson,

after updating to 9.708, i got this:

2021:12:20-19:00:36 ......... /bin/update_image.sh: firmware update failed exitcode 0
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