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Certificate Error

MarkOrzel

We get the following error when browsing some sites 

 

And in chrome we get a Your Connection is not Private error.

 

Then first thing we did was to look if Https Scanning was turned on but it is not from what i can tell. We have tried putting in exceptions for the sites and still no luck.

I would appreciate any ideas any one would have.



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    Hey MarkOrzel.

    It's hard to help you without any logs from Web Protection or knowing the site you are referring to. If you could provide us with Web Protection logs from when the issue occurs, it would be helpful.

    If I had to guess, since you already checked and confirmed that HTTPS Decrypt & Scan is not enabled, it could be the access denied page from Sophos UTM that is generating this certificate warning, since it uses a self-signed certificate. What happens when you "Continue to this website"?

    Regards,

    Giovani

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  • 0

    Hey MarkOrzel.

    It's hard to help you without any logs from Web Protection or knowing the site you are referring to. If you could provide us with Web Protection logs from when the issue occurs, it would be helpful.

    If I had to guess, since you already checked and confirmed that HTTPS Decrypt & Scan is not enabled, it could be the access denied page from Sophos UTM that is generating this certificate warning, since it uses a self-signed certificate. What happens when you "Continue to this website"?

    Regards,

    Giovani

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