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WebPage allowed but when access show white blank page

Samuel Ooi

HI Guys,

 

Need help on website I'm trying to access but seems like blocked by Sophos UTM 9 

https://seller.shopee.com.my/

Sophos UTM 9

Full Transparent Mode

Running on Google Chrome /I.E 11

Allowed on white List

Allowed Tags

Not Running Active Domain just Normal WorkGroup

Ticked this and it blocked my site if untick it works well ( I need this to control since I don't have AD and can't use a common policy.)

 

Log Shows This

2017:11:22-09:53:58 sg310 httpproxy[8262]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.17.13" dstip="203.116.243.137" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo3 (QM & Logistics)" filteraction="REF_HttCffFullAccess (Standard Filter)" size="16895" request="0xd95ed600" url="https://shopee.com.my/" referer="" error="" authtime="0" dnstime="1" cattime="0" avscantime="0" fullreqtime="182954741" device="0" auth="0" ua="" exceptions="" overridecategory="1" overridereputation="1"



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  • 0 in reply to Samuel Ooi

    Check the rest of the of log entries from the same time period and source ip

      Very few web pages operate from a,single URL.   Probably a critical component is being blocked.

    Not sure why you have overridden the reputation.  I  block slonly suspicious and below but never override a poor reputation.

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