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dell sonicwall netextender client being blocked by web security

PatrickSteiner

My UTM is preventing me from using my NetExtender client to VPN to my work's sonicwall.  I get the following messages in the web filtering log:

2017:08:31-06:55:42 utm httpproxy[2124]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.28.100" dstip="12.155.111.130" user="" group="" ad_domain="" statuscode="502" cached="0" profile="REF_HttProContaInterAp (Steiners)" filteraction="REF_HttCffKids2 (Kids)" size="12288" request="0xbfc67800" url="x.x.x.x/.../sslvpnclient referer="localhost/.../welcome" error="Connection reset by peer" authtime="0" dnstime="10" cattime="224" avscantime="0" fullreqtime="248778" device="0" auth="0" ua="SonicWALL NetExtender for Windows 8.6.256 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1)" exceptions="" country="United States" category="9998" reputation="unverified" categoryname="Uncategorized" country="United States"
2017:08:31-06:55:57 utm httpproxy[2124]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.28.100" dstip="12.155.111.130" user="" group="" ad_domain="" statuscode="502" cached="0" profile="REF_HttProContaInterAp (Steiners)" filteraction="REF_HttCffKids2 (Kids)" size="16384" request="0xe4e8a000" url="x.x.x.x/.../userLogout" referer="localhost/.../welcome" error="Connection reset by peer" authtime="0" dnstime="4" cattime="320" avscantime="0" fullreqtime="274958" device="0" auth="0" ua="SonicWALL NetExtender for Windows 8.6.256 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1)" exceptions="" country="United States" category="9998" reputation="unverified" categoryname="Uncategorized" country="United States"

 

If I turn off the Steiners profile, I can connect with no problem.  I've tried adding this ip as a trusted website, adding the "SonicWALL NetExtender for Windows 8.6.256 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1)" as a trusted application, but cannot get this to work.  Any ideas would be much appreciated.  Thank you in advance.



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    Hi, Patrick, and welcome to the UTM Community!

    As Michael said, try an Exception for Antivirus.  If that doesn't work, assuming you're in Transparent mode, you'll need to use the Transparent Mode Skiplist on the 'Misc' tab of 'Filtering Options'.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hi, Patrick, and welcome to the UTM Community!

    As Michael said, try an Exception for Antivirus.  If that doesn't work, assuming you're in Transparent mode, you'll need to use the Transparent Mode Skiplist on the 'Misc' tab of 'Filtering Options'.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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