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"Target service not allowed" for Dell Server manager - localport 1311

Eric Burch

I am relatively new to Sophos UTM. We use Dell servers that use Dell Server Manager on port 1311 to give server vitals. Has worked for a while but has stopped on Windows 2012R2 (still working on Windows 2008R2 but I have to use localhost instead of the file server name?). I added the service as TCP/UDP source 1:65535 and destination 1311. If I add the service to Web Protection > filtering options > Misc >Allowed target services I get a "host not found" using the https://fileserver:1311 url. If I don't I get the service not allowed. Previously, I put my internal servers in the filtering options > Exceptions list to skip authentication and thought that was the fix. Not sure what is the right way is but need to be able to access the tool.

Best Regards

Eric



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  • 0 in reply to BAlfson

    I did that and it still doesn't work but the error changes to a "host not found" - url request string is fileserver:1311/. If I change the request url in the browser to the FQDL I get a page can't be displayed" notice. The service connects over https port 1311 so I added a service TCP/UDP destination 1311 and source 1:65535.

    2017:02:03-10:25:40 utm httpproxy[6081]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.xxx.xxx" dstip="" user="" group="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xdea80600" url="https://fileserver:1311/" referer="" error="Host not found" authtime="0" dnstime="3" cattime="0" avscantime="0" fullreqtime="210070" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko" exceptions="auth,url,certcheck"
    20
  • 0 in reply to Eric Burch

    statuscode="502

    If adding antivirus to the Exception doesn't fix that, then you will need to skip the proxy for this access.

    Cheers - Bob

     
    Sophos UTM Community Moderator
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