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Error in Web Protection Log

aaronsalkeld

I have the latest home edition (9.402-7) but this issue has been happening for a while now. I receive the following error on certain devices going to particular URLs. For example, my daughters iPhone using the Snapchat app receives this error:

2016:05:14-18:47:45 salkeldfam httpproxy[5753]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1576" message="Read error on the http handler 86 (Input/output error)"

It will not show the URL that is being used, just this error.

Is there a way to locate the rule that is causing this and correct it?

Thanks



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  • 0 in reply to AaronSalkeld1

    I don't know if this will work, but it's worth a try.  Try disabling/enabling SXL.  From the commandline as root:

    cc set http use_sxl_urid 0
    cc set http use_sxl_urid 1

    Any luck with that?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Thanks for your  time in reply to this Bob.

    I have run both commands and still the same issue.

    Even if I run the first one and watch the log, the errors are still there. Once I run the second command, the errors are still there.

    So no change after running these commands.

    Thanks

    Aaron

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