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Seeing an issue with Web Intelligence

Having a frequent issue with Sophos on Win 10. Every morning or two I’ll come in and have no internet, due to no buffer space available. After getting tired of rebooting, I found that killing the “swi_fc.exe” process which has usually gone from using 8mb -> 200mb of memory in that time fixes it immediately. Sophos’ web intelligence thing isn’t closing connections properly and eventually Windows is unable to make new network connections as a result. Not sure if any other complaints about this have happened so far, but it’s good to know, and has fixed it 2 or 3 times so far.



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  • Hi, Joshua, and welcome to the UTM Community!

    First, this is not an official way to connect with Sophos Support.  To do that, you need to get a ticket open with Support through your reseller.

    What version are you running?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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