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Website does not display properly if proxy set in browser.

Hi,

when users access the website app.readingeggs.com and attempt to log into the site they are presented with a very basic webpage instead of a very graphical page. This issue occurs if we specify our UTM as the proxy for all proxies. If we change it to Auto config (the settings in IE for connections) the website works correctly. The website is already on our allowed lists and the policy test utility shows this as so.  Any ideas?

Thank you

Regards

Peter



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Parents
  • Hi, Peter, and welcome to the UTM Community!

    Please post the log lines from the Web Filtering Live Log when trying with these two different approaches.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, Peter, and welcome to the UTM Community!

    Please post the log lines from the Web Filtering Live Log when trying with these two different approaches.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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