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Web Protection download scanning page disappeared?

Hi Guys,

just tested two Customers with 9.351-3 installed. In both cases the Scanning Page is disappeared?

I checked Execeptions and https://www.sophos.com/de-de/support/knowledgebase/121219.aspx

I could not find any Configuration issue.

Any idea what to do ?



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Parents
  • The scanning page only appears if the Proxy thinks the download/scan will take more than a few seconds. However, check to make sure there isn't an Exception blocking the display of the scan page.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • The scanning page only appears if the Proxy thinks the download/scan will take more than a few seconds. However, check to make sure there isn't an Exception blocking the display of the scan page.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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