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PS4 Webfilter Help - Won't Download

Ch4rg3r

Hi all,

I'm having an issue with my PS4 and the Sophos UTM web filtering.

It wont let me download anything with web filtering turned on, but if I turn off web filtering it works.

Here is the web filter logs:

2015:12:23-08:42:21 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.28.115" dstip="23.7.18.117" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="6031" request="0xe2f2a000" url="gs-sec.ww.np.dl.playstation.net/" referer="" error="" authtime="0" dnstime="60696" cattime="272" avscantime="0" fullreqtime="308378" device="0" auth="0" ua="" exceptions=""
2015:12:23-08:42:22 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.254" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="891" request="0xe3a42800" url="tmdb.np.dl.playstation.net/.../CUSA01483_00.json" referer="" error="" authtime="0" dnstime="98" cattime="256" avscantime="3562" fullreqtime="139059" device="0" auth="0" ua="PS4TitleMetadata/1.00 libhttp/3.11 (PlayStation 4)" exceptions="" content-type="text/plain"
2015:12:23-08:42:22 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.28.115" dstip="23.7.18.117" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5978" request="0xa04d800" url="gs-sec.ww.np.dl.playstation.net/" referer="" error="" authtime="0" dnstime="4" cattime="250" avscantime="0" fullreqtime="233102" device="0" auth="0" ua="" exceptions=""
2015:12:23-08:42:22 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.254" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="891" request="0xe2e9b800" url="tmdb.np.dl.playstation.net/.../CUSA01483_00.json" referer="" error="" authtime="0" dnstime="121" cattime="314" avscantime="3503" fullreqtime="137392" device="0" auth="0" ua="PS4TitleMetadata/1.00 libhttp/3.11 (PlayStation 4)" exceptions="" content-type="text/plain"
2015:12:23-08:42:23 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.254" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="440" request="0xe3998800" url="gs2.ww.prod.dl.playstation.net/.../EP9000-CUSA01483_00-VALKENTGUNSUP001-A0203-V0100.json" referer="" error="" authtime="0" dnstime="113" cattime="417" avscantime="3521" fullreqtime="117118" device="0" auth="0" ua="libhttp/3.11 (PlayStation 4)" exceptions="" content-type="text/plain"
2015:12:23-08:42:23 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.254" user="" ad_domain="" statuscode="302" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xe2ebf800" url="gs2.ww.prod.dl.playstation.net/.../EP9000-CUSA01483_00-VALKENTGUNSUP001-A0203-V0100.pkg referer="" error="" authtime="0" dnstime="111" cattime="404" avscantime="0" fullreqtime="122049" device="0" auth="0" ua="libhttp/3.11 (PlayStation 4)" exceptions=""
2015:12:23-08:42:23 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.153" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="102056" request="0xe399a800" url="ic.0e02bf8c.043eef.gs2.sonycoment.loris-e.llnwd.net/.../EP9000-CUSA01483_00-VALKENTGUNSUP001-A0203-V0100.pkg referer="" error="" authtime="0" dnstime="111" cattime="402" avscantime="0" fullreqtime="434564" device="0" auth="0" ua="libhttp/3.11 (PlayStation 4)" exceptions="" category="178" reputation="neutral" categoryname="Internet Services" content-type="application/octet-stream"
2015:12:23-08:42:23 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.254" user="" ad_domain="" statuscode="302" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xe399b800" url="gs2.ww.prod.dl.playstation.net/.../EP9000-CUSA01483_00-VALKENTGUNSUP001-A0203-V0100.pkg referer="" error="" authtime="0" dnstime="110" cattime="403" avscantime="0" fullreqtime="119059" device="0" auth="0" ua="libhttp/3.11 (PlayStation 4)" exceptions=""
2015:12:23-08:42:30 sophosfw httpproxy[13992]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.28.115" dstip="117.121.253.153" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="7918584" request="0xe2ebe800" url="ic.0e02bf8c.043eef.gs2.sonycoment.loris-e.llnwd.net/.../EP9000-CUSA01483_00-VALKENTGUNSUP001-A0203-V0100.pkg referer="" error="" authtime="0" dnstime="109" cattime="404" avscantime="0" fullreqtime="6855488" device="0" auth="0" ua="libhttp/3.11 (PlayStation 4)" exceptions="" category="178" reputation="neutral" categoryname="Internet Services" content-type="application/octet-stream"

I tried adding playstation.net, playstation.com and llnwd.net to the allowed sites but it doesn't work. I'm not a web filtering guru so if any can help that would be appreciated.

Cheers



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Parents
  • Hi,

    in which mode is your Web Protection running ?(Standard / Transparent ...)
    I had the same problem, i am using the web protection in transparent mode. I defined an exception for the ps4 host object (Filtering Options / Misc / Transparent Mode Skiplist).

    Since i made this, i haven´t had any problems yet.


    cheers
    Tom
Reply
  • Hi,

    in which mode is your Web Protection running ?(Standard / Transparent ...)
    I had the same problem, i am using the web protection in transparent mode. I defined an exception for the ps4 host object (Filtering Options / Misc / Transparent Mode Skiplist).

    Since i made this, i haven´t had any problems yet.


    cheers
    Tom
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