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Web Protection blocks - I could not find why

Hello all,

my knowledge of the utm are limited, maybe someone can help my following problem:

The UTM blocks the connection of an Android- and iOS-App (German-TV ARD "Quizduell"). 
The Connection is fine if the Web Protection is switched off.

Via the Live Log I found the needed URLs and IPs, all say "pass" but with Web Protection switched on, i get no connection.
I switched off all Filter profiles, even the "Default content filter action" is open, no catogory is blocked.

I do not know where the error is.

English is not my native language, so if you do not know, what I like to say, I would try to ask again [:)]

ASG Software, Version 9.350-12

Thanks in advance.

Joachim


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  • Hi, Joachim, and welcome to the User BB!

    Please show a line from the Web Filtering log file where you saw "pass" but the web page did not appear.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA