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Website not accessable any more

Hi Guys,

need your help. Since a few days the Website Bundesfinanzministerium - Startseite is not reachable via the UTM. I can't find the reason. I already addes the site to the exception list, but it's still not working.

When trying to to open the site the utm ends up in the following message:
Timeout while reading response from server. 



Web Filtering log shows the following Message:
2015:09:07-09:02:27 ASG-WLS httpproxy[5492]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.26.45.100" dstip="195.43.53.36" user="" ad_domain="" statuscode="504" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2550" request="0x9a1b000" url="www.bundesfinanzministerium.de/.../7.0; rv:11.0) like Gecko" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size"


Using my WLAN (without UTM) I can access the site. Any ideas where to find the problem?

Thanks.


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Parents
  • Hi,
    i just had a Case with Sophos Support.
    The Error is a known Bug (ID 35559).
    It will be fixed with Maint Release 9.317 end of September.
    The Support offered to install a Hotfix imideately.
    in the remote Session they installed the package 
    "ep-httpproxy-9.25-1001.g3645241.i686.rpm"

    After this fix the Problem is resolved.

    lna@cema

    SCA (utm+xg), SCSE, SCT

    Sophos Platinum Partner

Reply
  • Hi,
    i just had a Case with Sophos Support.
    The Error is a known Bug (ID 35559).
    It will be fixed with Maint Release 9.317 end of September.
    The Support offered to install a Hotfix imideately.
    in the remote Session they installed the package 
    "ep-httpproxy-9.25-1001.g3645241.i686.rpm"

    After this fix the Problem is resolved.

    lna@cema

    SCA (utm+xg), SCSE, SCT

    Sophos Platinum Partner

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