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Not able to view flash video on certain website with proxy

seroal
Hello all,

I´m trying to get this website (Kampf für einen Bahnhalt - Regio TV Schwaben), especially the flash video on it running. I tried it on different Astaro/Sophos machines (Software is ether 9.310 or 9.313). Is somebody able to watch this video through the sophos proxy? Anybody who wants to try to get it running, every utm proxysetting is allowed, I already created every exception possible for that special test client. html5 video works, but flash doesn´t.... I tried it with firefox/Internetexplorer 10/11. Flash-Videos on youtube are working.

Without a Proxy I can view the video without problems. Any ideas? Bug?


Best Regards
Sebastian


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  • 0
    The Web Filtering log says the website is sending a little piece of something that it can't interpret.  I'd say your only choice here, Sebastian, is to skip the proxy for a DNS Group definition for Regio TV.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    The Web Filtering log says the website is sending a little piece of something that it can't interpret. [/url].


    Hi Bob,

    what piece do you mean?
  • 0
    Everything looks fine, Sebastian, until:
    2015:08:13-14:49:55 utm httpproxy[6354]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="post" srcip="10.X.Y.65" dstip="82.140.15.22" user="it's Bob!" ad_domain="You know." statuscode="404" cached="0" profile="REF_RMxbSZXQTi (Office)" filteraction="REF_IiqUeSGrWr (Open Web Access)" size="0" request="0xa392e800" url="stream.telvi.de/.../ident2" referer="" error="" authtime="0" dnstime="2858" cattime="227" avscantime="2642" fullreqtime="315214" device="0" auth="2" ua="Shockwave Flash" exceptions="" reputation="neutral" category="147" reputation="neutral" categoryname="Streaming Media" country="Germany" application="soap" app-id="1200"
    2015:08:13-14:49:55 utm httpproxy[6354]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 1 bytes (HPE_INVALID_CONSTANT: invalid constant string)"
    2015:08:13-14:49:55 utm httpproxy[6354]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa392e800" function="read_response_headers" file="response.c" line="227" message="unable to parse a http message on handler 103"

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Reproduced internally.
    The UTM is not able to handle some traffic which is against standard.
    Technically the website has a bug (does something it shouldn't).
    If you have a support contract you can log it as an issue.  Not sure if we can do anything about it.

    As a workaround, if you are using transparent mode, add this website to the skiplist.
  • 0 in reply to Michael Dunn
    Reproduced internally.
    The UTM is not able to handle some traffic which is against standard.
    Technically the website has a bug (does something it shouldn't).
    If you have a support contract you can log it as an issue.  Not sure if we can do anything about it.

    As a workaround, if you are using transparent mode, add this website to the skiplist.


    Hi,

    but how can it be, that the video works sometimes on sometimes not? When I refresh the browser, sometimes the video works and sometimes not... 

    This site is using standard proxy mode, so I´m thinking about modifiying the pac-file and configuring a firewall rule for that destination hosts.


    ciao
    Sebastian
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