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Website exception for Reputation limit

Hi Forum,

I can't get the URL GBOX - online whitelisted. It is blocked due to Reputation limit:

2015:06:11-14:38:57 webproxy-1 httpproxy[13192]: id="0061" severity="info" sys="SecureWeb" sub="http" name="web request blocked, reputation limit" action="block" method="GET" srcip="
1.1.1.1" dstip="" user="USER" ad_domain="" statuscode="403" cached="0" profile="REF_HttProAuthentica (Authenticated)" filteraction="REF_HttCffDsbstandar (DSB-Standard-Filte
r)" size="3279" request="0xd81da800" url="online.gbox.pl/.../maps" referer="" error="" authtime="4" dnstime="0" cattime="183" avscantime="0" fullreqtime="970" device="0" aut
h="3" ua="Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0" exceptions="" reason="reputation" category="105" reputation="suspicious" categoryname="Busines
s"

First I created an exception in the filter options with no success.
Second I tried to add the URL to the "Filter Options -> Websites" and overwrite the reputiation to "trusted". Also no success.
Any suggestions what's going wrong?
Thanks in advance.

UTM is running on 9.310


Cheers,
Pascal


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Parents
  • SXL is a cloud categorization server introduced a few major versions ago, superior to the old categorization system, however some people have manually overridden things.

    At this point, there is nothing more I can think of and there isn't much that could be misconfigured.  I would contact support.
Reply
  • SXL is a cloud categorization server introduced a few major versions ago, superior to the old categorization system, however some people have manually overridden things.

    At this point, there is nothing more I can think of and there isn't much that could be misconfigured.  I would contact support.
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