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UTM 320 with 9.307-6 : Apple Devices and Webfiltering

Kmaracle
Hello, anyone have a guide for setting up the utm with apple devices (IOS 8.1.3)?

I've been to the apple support site, added their servers to my exception lists....and it works....most of the time, but occasionally one of the ipads gets into a situation where it will not update.

Resolve issues between iTunes and security software - Apple Support

I have to manually add it's IP to the transparent mode skiplist to get it to work - so I know it's something with web filtering....

I've gone to the console and grep'd the ip of the device in the http.log file, and there's no errors listed, when it goes wonky, there's no output at all actually....

Now, I just removed the manual skip and installed an app on the same ipad...and it worked fine.....very frustrating!

Any pointers on tracking down an intermittent problem with ios? 

Thanks,
Kev


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  • 0
    Is there anyway to determine what client is causing the following errors?

    2015:02:20-14:35:38 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 290 (Input/output error)"
    2015:02:20-14:35:38 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 464 (Input/output error)"
    2015:02:20-14:35:39 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 290 (Input/output error)"
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  • 0
    Is there anyway to determine what client is causing the following errors?

    2015:02:20-14:35:38 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 290 (Input/output error)"
    2015:02:20-14:35:38 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 464 (Input/output error)"
    2015:02:20-14:35:39 QMSGW httpproxy[1855]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1567" message="Read error on the http handler 290 (Input/output error)"
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