Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 12 replies
  • Subscribers 1 subscriber
  • Views 19942 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Https scan and whatsapp

Roger
I'm using a Sophos UTM 9.2 Home Edition with an Sophos AP 30.
Yesterday I turned on https decryption and scan. Since then I can't send whatsapp messages as long as my mobile is connected via WLAN. I downloaded the https certificate onto my mobile. We are using iPhones and androids, same problem.

In the reporting I was able to find out that the Jabber Client (tcp5222) is blocked.  Since it was working before without opening the port I don't know where to change the setting. Can you give me an advice?

Thanks

Roger


This thread was automatically locked due to age.
Parents Reply Children
  • 0 in reply to Michael Dunn
    Hello Micheal and thanks for the reply,

    Yes I see the status code 400 in the log , though it works perfectly fine without proxy , any ideas ? [:S]

    Regards,

    Jeet J

    Network Administrator

    Sophos UTM SG 450,Sophos UTM SG 125 x 6, Sophos SEC,Sophos AP

  • 0 in reply to JeetJ
    Feeling a bit helpless , even Sophos support is looking into the issue.
    web.whatsapp web services aren't accessible (QR code doesn't load with 400 Bad Request error) via http proxy ,without proxy its loading fine.

    Please let me know if anyone has any idea on the same ! [[:(]][[:(]]

    Regards,

    Jeet J

    Network Administrator

    Sophos UTM SG 450,Sophos UTM SG 125 x 6, Sophos SEC,Sophos AP

Unfiltered HTML