This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Https scan and whatsapp

I'm using a Sophos UTM 9.2 Home Edition with an Sophos AP 30.
Yesterday I turned on https decryption and scan. Since then I can't send whatsapp messages as long as my mobile is connected via WLAN. I downloaded the https certificate onto my mobile. We are using iPhones and androids, same problem.

In the reporting I was able to find out that the Jabber Client (tcp5222) is blocked. Since it was working before without opening the port I don't know where to change the setting. Can you give me an advice?

Thanks

Roger

This thread was automatically locked due to age.

Parents

0 Roger over 10 years ago

Yes I do. But whatsapp is not blocked in the list and I unblocked XMPP sice I read somewhere, that the Jabber Client uses that protocol.

Here the web filtering log.

2014:11:09-16:58:42 mysophosutm httpproxy[5786]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="" srcip="cellphone internal ip" dstip="174.37.231.81" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="0" request="0xa6af008" url="174.37.231.81/" exceptions="" error="Failed to verify server certificate" authtime="0" dnstime="2" cattime="0" avscantime="0" fullreqtime="0" device="0" auth="0"
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Roger over 10 years ago

Yes I do. But whatsapp is not blocked in the list and I unblocked XMPP sice I read somewhere, that the Jabber Client uses that protocol.

Here the web filtering log.

2014:11:09-16:58:42 mysophosutm httpproxy[5786]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="" srcip="cellphone internal ip" dstip="174.37.231.81" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="0" request="0xa6af008" url="174.37.231.81/" exceptions="" error="Failed to verify server certificate" authtime="0" dnstime="2" cattime="0" avscantime="0" fullreqtime="0" device="0" auth="0"
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data