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Uplay Blocked By Web Filtering

Hello,

I having some issues with allowing Uplay to work correctly when Web Filtering is turned on. Web Filtering was causing far to many problems for typical home programs so all antivirus scanning is turned off, no blocked file extensions, and everything genre is allowed through. Previously this was causing problems with Origin. Now I've discovered even having the service turned on with everything allowed through won't let me past the login page saying there aren't any servers available. 

I've also tried to completely ignore the uplay domain with *.ub.* and uplay.ubi.com and still nothing. Has anyone be able to figure out what is causing the block?

Thank you


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  • Salut,  René, and welcome to the UTM Community!

    Please show a sample line from the Web Filtering log where an item was blocked that you wish to allow.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi again.

    If i disable the default content filter it works, but as far as I see this is the first hit from uPlay.

    [Snip below]

    2016:03:27-13:02:53 [MY-UTM] httpproxy[7782]: id="0071" severity="info" sys="SecureWeb" sub="http" name="web request warned, forbidden category detected" action="warn" method="CONNECT" srcip="x.x.x.x" dstip="" user="" ad_domain="" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="3280" request="0xa1e3d800" url="https://216.98.48.188/" referer="" error="" authtime="0" dnstime="0" cattime="127" avscantime="0" fullreqtime="208585" device="0" auth="0" ua="" exceptions="" reason="category" category="9998" reputation="unverified" categoryname="Uncategorized"

    But no categories are blcoked?

    Thanks in advance.

    René

    [UPDATE]

    Quite strange - unchecking and rechecking the flags after I updated today, seems to have solved it?