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HTML5 video blocked on iOS devices

utmfan
I've noticed that I cannot get HTML5 video playback on my iOS devices and some Windows machines while the Web Filtering is enabled.  The logs show:  

httpproxy[2501]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.*.*" dstip="220.*.*.*" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="34304" request="0x268e0e78" url="uds.ak.o.brightcove.com/.../57838016001_734484871001_Sea-SplashingWater.mp4


It doesn't look like a block, more that the content scanning is just breaking the streaming.  The site in question: Video Test for HTML 5 | Brightcove Support

My web filtering is in transparent mode, and the "Bypass content scanning for streaming content" is already checked.  Turning off the web filter fixes the issue, but I was hoping to create an exception rule if possible?


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  • 0
    Dmitri, I don't think that adding "\" inside the brackets will do anything bad, but there's no need to "escape" anything there.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Dmitri, I don't think that adding "\" inside the brackets will do anything bad, but there's no need to "escape" anything there.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    Dmitri, I don't think that adding "\" inside the brackets will do anything bad, but there's no need to "escape" anything there.

    Cheers - Bob


    This is the site I use to test RegEx: RegExr: Learn, Build, & Test RegEx
    It's actually quite neat. 

    Well, according to the site you do need to escape inside the brackets. Otherwise, the expression assumes that the dash(-) means you want to cover characters in the range (e.g. A-Z). So, if you want to match the dash(-) you need to escape it. 

    I'm not an expert [:)], just the messenger here.
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