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HTML5 video blocked on iOS devices

utmfan
I've noticed that I cannot get HTML5 video playback on my iOS devices and some Windows machines while the Web Filtering is enabled.  The logs show:  

httpproxy[2501]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.*.*" dstip="220.*.*.*" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="34304" request="0x268e0e78" url="uds.ak.o.brightcove.com/.../57838016001_734484871001_Sea-SplashingWater.mp4


It doesn't look like a block, more that the content scanning is just breaking the streaming.  The site in question: Video Test for HTML 5 | Brightcove Support

My web filtering is in transparent mode, and the "Bypass content scanning for streaming content" is already checked.  Turning off the web filter fixes the issue, but I was hoping to create an exception rule if possible?


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  • 0 in reply to utmfan
    That exception didn't seem to work for me.  Did you change anything else?


    Nope. That's all I added and checked to except everything there. Do you have streaming bypassed in the settings?

    Web Filter > Filtering Options > Misc > Streaming settings
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