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MP4 Videos being blocked on iPhone

2014:01:19-03:16:10 HIDDEN_WALL httpproxy[5367]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.16" dstip="198.151.161.47" user="" statuscode="302" cached="0" profile="REF_HttProFreedom (Freedom)" filteraction="REF_HttCffConteFilteDarkn (Content Filter - Darknet Style Super)" size="280" request="0xee71820" url="www.omnigroup.com/.../html"

2014:01:19-03:16:10 HIDDEN_WALL httpproxy[5367]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.16" dstip="198.151.161.47" user="" statuscode="302" cached="0" profile="REF_HttProFreedom (Freedom)" filteraction="REF_HttCffConteFilteDarkn (Content Filter - Darknet Style Super)" size="278" request="0xee71820" url="www.omnigroup.com/.../html"
2014:01:19-03:16:10 HIDDEN_WALL httpproxy[5367]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.16" dstip="54.230.123.210" user="" statuscode="200" cached="0" profile="REF_HttProFreedom (Freedom)" filteraction="REF_HttCffConteFilteDarkn (Content Filter - Darknet Style Super)" size="79640" request="0xe2cd0e60" url="downloads2.omnigroup.com/.../mp4"
2014:01:19-03:16:11 HIDDEN_WALL httpproxy[5367]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.16" dstip="54.230.123.210" user="" statuscode="200" cached="0" profile="REF_HttProFreedom (Freedom)" filteraction="REF_HttCffConteFilteDarkn (Content Filter - Darknet Style Super)" size="50133" request="0xf0a3af8" url="downloads2.omnigroup.com/.../mp4"


I am trying to find out why the Web Protection is blocking MP4 video files on my iPhone. Noticed this when trying to view a video on OmniFocus 2, and figured if they created a website where the videos are viewable for iPhones. Switch over to cellular and it works just fine. Figured it was Web Protection, and sure enough if I disable it, works fine on the network. 

Currently using UTM
Firmware version: 9.107-33
Pattern version:  56192

Created a special profile for it as well, where nothing is being blocked aka 
(Content Filter - Darknet Style Super)


Created an exception to see if it would help.. Not sure if the rule is written 100%, but won't work with this rule .. 
^https?://([A-Za-z0-9.-]*\.)?mp4

Skipping: Antivirus / MIME type blocking / URL Filter / Content Removal


Only other thing that I found that would work without disabling Web Filtering is, if I add the iPhone to the Web Filtering > Advanced > Transparent mode skiplist.
It will play videos just fine. But this defeats the point of having it turned on.. 

I would like the Web Filtering to work for the iPhone devices, as this is the only major issue I have with it currently. 

The source URL for further inspection
OmniFocus - Video - The Omni Group


Many thanks,
Alex P


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Parents
  • Michael,

    Thank you so much for posting this fix - it worked for us! We were having issues with mp4 playback that were looping backgrounds on a webpage. We added a rule for any site matching: \.mp4$ and boom. No more issues. Weirdly, it would only work in Firefox before, but now it works in all browsers.

    Cheers!
Reply
  • Michael,

    Thank you so much for posting this fix - it worked for us! We were having issues with mp4 playback that were looping backgrounds on a webpage. We added a rule for any site matching: \.mp4$ and boom. No more issues. Weirdly, it would only work in Firefox before, but now it works in all browsers.

    Cheers!
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