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error="Connection to server timed out"

hi everyone,

Just creating a new thread for "Connection to server timed out" error in webfiltering. We have an intensive browsing requirement in our team. And users noticed that Sophos was blocking many sites which are supposedly allowed. Further investigation, we concluded that these sites weren't responding from our request. Furthermore, we disabled the web filtering module in the Sophos - Astaro UTM9 220. We noticed that some site are in fact responding if the webfilter module was disable. sample websites are

http://www.autonation.com

http://www.howbill.com


Need your help.

Best regards,

Onats.


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Parents
  • Please post the lines from the web filtering log file when those websites were blocked.

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Please post the lines from the web filtering log file when those websites were blocked.

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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