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Issues using authentication based web filtering!

Hello all!

I am a security engineer and I(ve worked with cyberoam UTMs before, but it seems that I lost it some where ! I am trying to setup a filtering policy based on authenticated users.

So I added a user, I downloaded the client autehtication program, then I added the policy. The policy simply does not work if I don't put it on any, and it seems working if I test it with the policy helpdesk...I am lost please help!

Thx in advance.



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  • Hello Emily,

    Thank you for your time and effort I really appreciate it!

    The thing is when I add a Policy it will not work unless the Users/Group is Any (Tag 3 in the following picture)

    If I put a name that policy will not work even if in policy help desk it tells me that is working!

    Case Scenario:

    Let's say I wanna allow a website for a particular user:

    1-I create the policy

    2-I specify the user for which I want the policy to be enforced

    3-I add the website to the "allowed website" list

    4-I activate the policy

    When I check in the policy helpdesk It says that that particular website is allowed for that particular user

    PS: Sophos recognize the user since in the network usage the user is represented with it's given username using Sophos Authentication Agent

    Best regards.