We have sometimes the Issue, that we can't install Sophos Endpoint Setup (Sophos Setup.exe). The Error message displayed: Ca't connect to the internet.
We use Sophos Firewall with Proxy Filter.
What Domains must be whitelisted for the "Sophos Setup" so it can download the Sophos Endpoint?
We use a up-to-date "Sophos Setup.exe" from Sophos Cloud.
The Log from the setup Log:
2022-11-15T08:50:07.3324581Z INFO : Running C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\SophosSetup-2016701832\\Setup.exe
2022-11-15T08:50:07.3334500Z INFO : Stage 1 command-line options:
2022-11-15T08:50:07.3334500Z INFO : ---
2022-11-15T08:50:07.3344507Z INFO : Quiet mode on: 1
2022-11-15T08:50:07.3344507Z INFO : Automatic Proxy detection disabled: 0
2022-11-15T08:50:07.3354512Z INFO : No feedback mode on: 0
2022-11-15T08:50:07.3364582Z INFO : Dump feedback enabled: 0
2022-11-15T08:50:07.3364582Z INFO : Bypass competitor removal: 0
2022-11-15T08:50:07.3372824Z INFO : Using CRT catalog file path: --
2022-11-15T08:50:07.3372824Z INFO : Only register endpoint with Central: 0
2022-11-15T08:50:07.3382868Z INFO : Log messages between endpoint and Central: 0
2022-11-15T08:50:07.3382868Z INFO : Log command-line passed to executables: 0
2022-11-15T08:50:07.3382868Z INFO : Using custom server that hosts the installer stage2 filename: --
2022-11-15T08:50:07.3382868Z INFO : Using cloud group: --
2022-11-15T08:50:07.3393036Z INFO : Overriding computer name: --
2022-11-15T08:50:07.3393036Z INFO : Overriding computer description: --
2022-11-15T08:50:07.3393036Z INFO : Overriding domain name: --
2022-11-15T08:50:07.3402999Z INFO : Language will be set to: --
2022-11-15T08:50:07.3402999Z INFO : Using message relays: --
2022-11-15T08:50:07.3402999Z INFO : Proxy address: --
2022-11-15T08:50:07.3402999Z INFO : Proxy user name: --
2022-11-15T08:50:07.3412883Z INFO : Using custom customer token: --
2022-11-15T08:50:07.3412883Z INFO : Using specified products: --
2022-11-15T08:50:07.3412883Z INFO : Using certificates from the program data folder: 0
2022-11-15T08:50:07.3412883Z INFO : Setting non-persistent image: 0
2022-11-15T08:50:07.3422940Z INFO : Setting gold image: 0
2022-11-15T08:50:07.3422940Z INFO : MCS registration timeout for golden image: --
2022-11-15T08:50:07.3427902Z INFO : Using custom customer ID: --
2022-11-15T08:50:07.3427902Z INFO : Using specified user ID: --
2022-11-15T08:50:07.3427902Z INFO : Using local install source: --
2022-11-15T08:50:07.3427902Z INFO : Invoked as part of SEC migration: 0
2022-11-15T08:50:07.3437930Z INFO : ---
2022-11-15T08:50:07.3457927Z INFO : Detected architecture: 2
2022-11-15T08:50:07.3457927Z INFO : Using x86 program files for stage 2
2022-11-15T08:50:07.3457927Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-11-15T08:50:07.3928187Z INFO : About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-11-15T08:50:07.3928187Z INFO : Folder not present, nothing to delete
2022-11-15T08:50:07.3958151Z INFO : Running on x64, requesting x86 Stage2
2022-11-15T08:50:07.3958151Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/.........changed.............
2022-11-15T08:50:07.3995163Z INFO : Did not discover an URL for a PAC file
2022-11-15T08:50:07.4005404Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-11-15T08:50:07.4005404Z INFO : Set security protocol: 00000800
2022-11-15T08:50:07.4015380Z INFO : Opening connection to dzr-api-amzn-eu-west-1-9af7.api-upe.p.hmr.sophos.com
2022-11-15T08:50:07.4015380Z INFO : Request content size: 30
2022-11-15T08:51:10.5569730Z ERROR : WinHttpSendRequest failed with error 12002
2022-11-15T08:51:10.5579973Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed
2022-11-15T08:51:10.5589790Z INFO : Cleaning up extracted files
2022-11-15T08:51:10.5599789Z ERROR : Exception: Failed to get stage-2 info: Failed to connect with any proxy
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