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Icould-content not showing

Fadi Hamdan1

Hi All,

Recently I have noticed a weird issue that my computers behind Sophos UTM are not loading Apple iCould Content. I have made all apple exceptions as showing below. It keep loading!!!!!

It works when I switch to 4G connection. 

Any suggestions?

Exception:

^https?://([A-Za-z0-9.-]*\.)?apple\.com\.?/
^https?://([A-Za-z0-9.-]*\.)?icloud\.com\.?/
^https?://([A-Za-z0-9.-]*\.)?mzstatic\.com\.?/
^https?://([A-Za-z0-9.-]*\.)?cdn-apple\.com\.?/
^https?://([A-Za-z0-9.-]*\.)?icould-content\.com\.?/

Anything is wrong here?

Cheers,

Fadi 



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to Sophos Community.

    Could you please check possible 'Blocked' events in http.log?

    utm:/root # tail -f /var/log/http.log | grep -i "<source IP>"

    eg: utm:/root # tail -f /var/log/http.log | grep -i "192.168.168.16"

    Click here to find the hosts list use by apple products.

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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to Sophos Community.

    Could you please check possible 'Blocked' events in http.log?

    utm:/root # tail -f /var/log/http.log | grep -i "<source IP>"

    eg: utm:/root # tail -f /var/log/http.log | grep -i "192.168.168.16"

    Click here to find the hosts list use by apple products.

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