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WIFI - Internal device authentication issue

Hi,

Apologies if this has been answered somewhere (if it has please point me in the right direction) but i cant find an answer to my specific issue.

We have just installed a Sophos XG and using STAS for client authentication, which is fine. However we have third part wifi access points which we manage via the cloud. Before these AP's can be managed they need to activate via a remote server by going simply to a https:// site. However the error logs on the AP are showing it cant connect.

I'm assuming its because the devices aren't authenticated to be given access out to the internet.

I do a policy test and it says Blocked due to this. So how or whats the best way I can circumvent this problem?

Thank you in advance!

Matt



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