I've seen problems with the Web Protection after updating to 9.703 on at least two UTMs, where intermittently websites will not load irrespective of client device or browser. Turning the Web Protection off solves the problem immediately. The fault is not consistent, and often the Web Protection will work fine for a few hours before stopping again.
I've reviewed the Web Protection log and there is nothing in there that would indicate why it's preventing simple pages (like www.google.com) from loading. The Web Protection config:
- Transparent Mode
- HTTPS - URL filtering only
- Allow all except suspicious websites
- AV scanning single engine; block PUA
- The policy check indicates that the sites should load OK
My only fix so far is to disable Web Protection at a couple of sites to restore reliable web browsing. Is anyone else experiencing this?
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