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brother printer

claudio tonelli

Hi, i'm Claudio from Italy

first of all compliment for this great forum, it's fantastic!

I have the subsequent problem: i have bougth a Brother multifunction, when i try to check the presence of firmware update is impossible to connect to the server.

I have done the subsequent things: with a network tap i have verified that the printer want to connect to "firmverup.brother.co.jp": i have created a profile in  "web protection/filtering options" an expeption "from Brother_multifunction skip all control to   Matching these URLs firmverup.brother.co.jp" but with no success. The same problem occur with qnap nas and Netatmo relè. Can you help me please? Thank you in advance.



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    Ciao Claudio and welcome to the UTM Community!

    If Web Filtering is configured in Transparent mode, create a DNS Group object for firmverup.brother.co.jp and place that in the 'Skip Transparent Mode Destination Hosts/Nets' list on the ' Misc' tab of 'Filtering Options'.  Does that now work for you?

    You probably have similar issues with the other two devices.  Search on their IPs in the Web Filtering log file to see what FQDNs they're having trouble with.

    Cheers - Bob 

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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    Ciao Claudio and welcome to the UTM Community!

    If Web Filtering is configured in Transparent mode, create a DNS Group object for firmverup.brother.co.jp and place that in the 'Skip Transparent Mode Destination Hosts/Nets' list on the ' Misc' tab of 'Filtering Options'.  Does that now work for you?

    You probably have similar issues with the other two devices.  Search on their IPs in the Web Filtering log file to see what FQDNs they're having trouble with.

    Cheers - Bob 

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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