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All sites uncategorized

MassimoDalla Giustina

Hi all,

starting from this morning all web sites appear uncategorized.

The problem seems generalized on all countries (EU).

Someone with the same problem?

Thanks.

Max



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  • 0

    Same issue.  I am trying to get HTTPS scanning up and running and I thought I was going mad.  How can google.com not be catergorized!!!!  Seems like perhaps you need to consider some redundancy on the server providing this information as its obviously not reliable as it is. This is surely a fairly critical part of the whole web protection service.

  • 0 in reply to Kevin Murphy2

    Sophos finally acknowledged there was a problem late yesterday, but didn't supply a ETA for the fix or why this is happening again. I can only hope it's been sorted overnight, but I'm not hopeful that this is the case ....

  • 0 in reply to carbon15

    What happens if you do the following as root at the command line?

    /var/mdw/scripts/ctasd_inbound stop
    /var/mdw/scripts/ctasd_outbound stop
    mv /var/cache/ctasd /var/cache/ctasd.old
    /var/mdw/scripts/ctasd_inbound start
    /var/mdw/scripts/ctasd_outbound start

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0 in reply to carbon15

    What happens if you do the following as root at the command line?

    /var/mdw/scripts/ctasd_inbound stop
    /var/mdw/scripts/ctasd_outbound stop
    mv /var/cache/ctasd /var/cache/ctasd.old
    /var/mdw/scripts/ctasd_inbound start
    /var/mdw/scripts/ctasd_outbound start

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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