All sites uncategorized

Just received an update look at:

https://community.sophos.com/kb/en-us/134420

The support team confirms to me the service has been restored.

Case closed.

Cheers.

Max.

Hello Folks,

Apologies for the inconvenience. This was caused due to the connectivity of the Web Categorization server in the Western Europe region. This is now resolved. please refer to Advisory: Sophos UTM 9 - Web Categorization Issues (Western Europe region)

Hi Folks,

starting from this morning again all web sites are uncategorized.

Someone with the same problem?

Thanks.

Max.

...at the moment the problem seems solved.

Max.

...at the moment the problem seems solved.

Max.

Still an issue for us!

From our side, it's all ok.

Did you open a support ticket with Sophos?

Max.

Yes i logged a support case.

Policy checker still reports sites as categorized.