All sites uncategorized

Question

Hi all, 
 starting from this morning all web sites appear uncategorized. 
 The problem seems generalized on all countries (EU). 
 Someone with the same problem? 
 Thanks. 
 Max

Jaydeep · Accepted Answer

Hello Folks, Apologies for the inconvenience. This was caused due to the connectivity of the Web Categorization server in the Western Europe region. This is now resolved. please refer to Advisory: Sophos UTM 9 - Web Categorization Issues (Western Europe region)

Jaydeep · Answer

Hi Everyone, 
 I have an update from our team that it has been resolved an hour ago and it has been working fine post-incident. 
 Please DM me if you're still facing this issue.

VE01 · Answer

Just received an update look at: 
 
 https://community.sophos.com/kb/en-us/134420