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WhatsUP Calls not working

Hello,

 

WhatsUp messages are working over my UTM fine, but WhatsUP Calls are not working. I allowed in the Firewall the following Ports:

 

TCP: 80, 443, 4244, 5222, 5223, 5228, 5242, 50318, 59234

UDP': 34784, 45395, 50318, 59234

 

Im using the Transparent Proxy, and added also the following under Filtering Options - Exceptions

Skip these Checks:

Block by Download Size

Anti Virus

Extension Blocking

SSL Scanning

 

Matching these URLS

^https?://([A-Za-z0-9.-]*\.)?whatsapp\.com

^https?://([A-Za-z0-9.-]*\.)?whatsapp\.net

^https?://([A-Za-z0-9.-]*\.)?whatsapp\.net

^https?://([A-Za-z0-9.-]*\.)?whatsapp\.net

 

But still, the Message are working but calls not. Calls via Facebook and Facetime are working fine.

 

What can be the issue regarding the WHatsUp Calls, what else i have to do to get them working?

 

Thx

Best Regards

Sally

 



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Parents
  • Show a line in the Web Filtering log where a call is blocked.  If there's no block in that log, do #1 in Rulz - any luck with that?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Show a line in the Web Filtering log where a call is blocked.  If there's no block in that log, do #1 in Rulz - any luck with that?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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