Firewall: Sophos UTM 9, Model SG330, Firmware 9.710-1
Remote Access (SSL) running more than 2 years now - with the Sophos SSL VPN Client on a HP Elitebook with Windows 10 Pro.
I setup another HP Elitebook (same Model) with Windows 10 Pro
Of course I installed Sophos Connect (Version 2.1.20.0309) and now I can't login to the VPN. Reason 'AUTH FAILED'
Just to make it weird:
The login using the 'old' VPN Client is still working properly.
Do you have a space in the password? the current version of connect does not work for SSL VPN when there is a space in the password
I think there are even more "special characters" that does not work with the new Sophos Connect Client.
From my experience a user had to change her password because she was using " " ".
IT Stuff: Please use strong passwords.
Users: Sure, will do!
Sophos: Sry I cant log you in..your password is too complex :)