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Switched to Sophos Connect - Now the SSL Remote Access isn't working anymore

The environment:

Firewall: Sophos UTM 9, Model SG330, Firmware 9.710-1

Remote Access (SSL) running more than 2 years now - with the Sophos SSL VPN Client on a HP Elitebook with Windows 10 Pro.

I setup another HP Elitebook (same Model) with Windows 10 Pro

Of course I installed Sophos Connect (Version 2.1.20.0309) and now I can't login to the VPN. Reason 'AUTH FAILED'

Just to make it weird:

The login using the 'old' VPN Client is still working properly.

Any ideas?

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0 SaxdaAnhalta over 1 year ago in reply to Kevin Cooke1

try a # at the beginning of the password, that's also interesting... it took weeks for the support to confirm that it's also a small problem ;-)

that was 12.2020 ...

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0 SaxdaAnhalta over 1 year ago in reply to Kevin Cooke1

try a # at the beginning of the password, that's also interesting... it took weeks for the support to confirm that it's also a small problem ;-)

that was 12.2020 ...

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