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Remote Access Ipsec > Using the current version of Sophos connect disconnects Mac users only !?

Dear team/suppoort,

While Windows 10 users does not report issues with random disconnects, All Mac users report it!

I was able to reproduce it quiet easy, and do get the following errors form the utm:

2021:11:29-22:18:36 utm pluto[3201]: "D_roadies"[4] IP:53864 #1140: received Delete SA(0x963437e0) payload: deleting IPSEC State #1144
2021:11:29-22:18:36 utm pluto[3201]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="_roadie" variant="ipsec" srcip="IP" virtual_ip=""
2021:11:29-22:18:36 utm pluto[3201]: "D_roadies"[4] IP:53864 #1140: received Delete SA payload: deleting ISAKMP State #1140
2021:11:29-22:18:36 utm pluto[3201]: "D_roadies"[4] IP:53864: deleting connection "D_roadies"[4] instance with peer IP {isakmp=#0/ipsec=#0}
2021:11:29-22:18:36 utm pluto[3201]: updown: /sbin/ip -4 route del dev eth1 table main proto ipsec metric 0 failed with status 2:
2021:11:29-22:18:36 utm pluto[3201]: updown: RTNETLINK answers: No such process
It's an up2date SG330 box.
I do consider it as a bug, right ?

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  • Interesting.  Please tell us what Sophos Support has to say.

    Cheers - Bob

    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA