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VPN doesn't connect after 2-3 weeks of inactivity

UTM 9.707-5

We have a lot of home workers using company notebooks they keep at home. All NB are W10 x64. After a period of inactivity, the notebooks were not used, the SSL VPN client does not connect anymore.

The yellow light is on, no login screen, no entry in the log. No connect attempt on the firewall. It simply does nothing. Only reinstalling the client freshly donwloaded from the UTM brings it back to life.

I guess a cert or something is out of date, but I have no idea what it can be. Any ideas?



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  • Have you tried looking at the SSL VPN logs on a laptop that hasn't been re-installed?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Have you tried looking at the SSL VPN logs on a laptop that hasn't been re-installed?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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