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Setting up SUM

Hi,

I am new to Sophos and Firewalls in general. I am trying to set up SUM so that i can see all of our UTM's. I have gone to Central Management under the UTM and enabled SUM. It sees the SUM server, however I am getting the following message:  SUM SSL-connect: 'IO::Socket::INET6 configuration failed'. I am a little inexperienced but could someone point me in the right way?



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  • This error is usually caused by not have ports 4444, 4433 & 4422 open on a firewall between the SUM and the UTMS - the UTMs need to be able to see the SUM on those ports - if those ports are blocked the two cant talk to each other.

    Cheers

    Chris Rose

    Doncaster UK

    Currently running 50  - SG310s, SG330s & SG450 UTM's at remote sites via the Sophos SUM

    Currently sandboxing upgrading the hardware on a SG330 to the new SX330 software 

Reply
  • This error is usually caused by not have ports 4444, 4433 & 4422 open on a firewall between the SUM and the UTMS - the UTMs need to be able to see the SUM on those ports - if those ports are blocked the two cant talk to each other.

    Cheers

    Chris Rose

    Doncaster UK

    Currently running 50  - SG310s, SG330s & SG450 UTM's at remote sites via the Sophos SUM

    Currently sandboxing upgrading the hardware on a SG330 to the new SX330 software 

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