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[CRIT-310] Up2Date prefetch failed

PeterE
Hi all

After upgrading ACC from 2.0 to 2.1 i get Error [CRIT-310] Up2Date prefetch failed on ASG 7.501:
Up2Date prefetch failed: All 12 Authentication Servers failed

-- 
System Uptime : 0 days 0 hours 30 minutes
System Load : 1.20
System Version : Astaro Security Gateway Software 7.501

Please refer to the manual for detailed instructions.

Hints:
- new License is installed on ACC
- up2date Log on ACC says: 2009:12:04-16:13:04 acc audld[8403]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
- if i change "Use ACC server as Up2Date Cache" on ASG to disabled (unmarked), update works fine

Any suggestions?

Cheers Peter
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  • 0
    Hi

    - Up2Date Cache is enabled and allowed for Internal Network, same network were ACC is located.
    - Non firewall, ACC is on the same subnet as internal interface off ASG
    - ACC use http-proxy of ASG to connect to the internet

    2009:12:09-22:32:59 acc squid[4509]: 1260394379.087      8 192.168.0.1 TCP_MISS/503 0 CONNECT 213.144.15.5:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.194     19 192.168.0.1 TCP_MISS/503 0 CONNECT 213.198.93.249:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.259      3 192.168.0.1 TCP_MISS/503 0 CONNECT 213.198.93.249:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.295      0 192.168.0.1 TCP_MISS/503 0 CONNECT 79.125.52.203:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.335      0 192.168.0.1 TCP_MISS/503 0 CONNECT 79.125.52.203:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.391      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.121.10.115:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.417      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.121.10.115:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.429      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.242.114.243:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.443      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.242.114.243:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.456      0 192.168.0.1 TCP_MISS/503 0 CONNECT 75.101.226.191:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.468      0 192.168.0.1 TCP_MISS/503 0 CONNECT 75.101.226.191:443 - DIRECT/- -

    Cheers   Peter
Reply
  • 0
    Hi

    - Up2Date Cache is enabled and allowed for Internal Network, same network were ACC is located.
    - Non firewall, ACC is on the same subnet as internal interface off ASG
    - ACC use http-proxy of ASG to connect to the internet

    2009:12:09-22:32:59 acc squid[4509]: 1260394379.087      8 192.168.0.1 TCP_MISS/503 0 CONNECT 213.144.15.5:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.194     19 192.168.0.1 TCP_MISS/503 0 CONNECT 213.198.93.249:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.259      3 192.168.0.1 TCP_MISS/503 0 CONNECT 213.198.93.249:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.295      0 192.168.0.1 TCP_MISS/503 0 CONNECT 79.125.52.203:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.335      0 192.168.0.1 TCP_MISS/503 0 CONNECT 79.125.52.203:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.391      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.121.10.115:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.417      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.121.10.115:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.429      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.242.114.243:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.443      0 192.168.0.1 TCP_MISS/503 0 CONNECT 128.242.114.243:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.456      0 192.168.0.1 TCP_MISS/503 0 CONNECT 75.101.226.191:443 - DIRECT/- -
    2009:12:09-22:32:59 acc squid[4509]: 1260394379.468      0 192.168.0.1 TCP_MISS/503 0 CONNECT 75.101.226.191:443 - DIRECT/- -

    Cheers   Peter
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