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Misc Problems after Installing ACC

Hi There,

i have Install the ACC from an ISO into an VWWare Session.
When i login as admin i see our local ASG 320 Device.
I Create an user for Monitoring, an give him the Device Monitoring Role.
But i get the Following Error
10403: Insufficient rights/roles, access denied! Your Administrator can assign you any of the following roles to grant you access to this area: "ASG Device Monitoring"

Can anybody help me what´s going Wrong there?

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0 unwesen over 17 years ago

Have you tried upgrading to the new version 1.301 and does the problem persist in that version?
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0 unwesen over 17 years ago

Have you tried upgrading to the new version 1.301 and does the problem persist in that version?
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0 roberts_01 over 17 years ago in reply to unwesen

Have you tried upgrading to the new version 1.301 and does the problem persist in that version?

after do this, you must login your system as administrator,
then do it.
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0 megaposer over 17 years ago in reply to roberts_01

Hi,

please just ensure that when using granular rights you have properly included the device in question. Otherwise choose non-granular rights for this user and check the monitoring box. This way the user will have monitoring rights to all known and future devices.

Cheers
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