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SPX Password Method - User registration password mail ends in SPAM folders of the recipients.

Is there a way to prevent  the User registration password mail ends in SPAM folders of the recipients.

When the sender sends a SPX encrypted mail to a recipient

  1. The message will be held by the Email Appliance.
  2. The appliance will send the recipient a registration email containing a link, and a request to set a password.
  3. After the recipient clicks on the link and enters the password, the original email is encrypted using the new password and relayed to the recipient, who can use the password to decrypt and read the email. All subsequent email messages to that recipient will then be encrypted using the password created during registration.

thos Pasword registration mail alwyas ends up in the spam folder.... so the recipiuent thinks he never got one.

 

 

Greetings an THX Toby



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  • Hallo Tobias and welcome to the UTM Community!

    Can you ask the admin of the spam filter the reason for the email winding up in a spam folder?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hallo Tobias and welcome to the UTM Community!

    Can you ask the admin of the spam filter the reason for the email winding up in a spam folder?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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