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Cannot enable Endpoint protection

t14u
Hi,

I get an error when I try to enable Endpoint Protection. Any Ideas?
Attached the error I get.

An solution was to set google DNS instead of my Kabel Modem as forwarder.
But I dont want google DNS as forwarder ;-)

Thomas


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Parents
  • 0
    t14u, you will be happier if you can bridge the KD modem or otherwise get the public IP on your UTM.  I don't know why that device fails to resolve the Sophos FQDN.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    t14u, you will be happier if you can bridge the KD modem or otherwise get the public IP on your UTM.  I don't know why that device fails to resolve the Sophos FQDN.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    Hi Bob, here my findings (also in another thread, maybe this one can be deleted)


    Now: I set my DNS of my Astaro to ask 192.168.0.1 (My Kabelmodem)
    dig sss1-86e6.broker.sophos.com gives me
    sss1-86e6.broker.sophos.com. 285 IN CNAME sss1-eu-0002.broker.sophos.com.

    and
    dig sss1-86e6.broker.sophos.com @192.168.0.1 gives me
    sss1-86e6.broker.sophos.com. 300 IN CNAME sss1-eu-0002.broker.sophos.com.
    sss1-86e6.broker.sophos.com. 300 IN A 46.137.170.158

    also
    dig sss1-86e6.broker.sophos.com @8.8.8.8 gives me
    sss1-86e6.broker.sophos.com. 299 IN CNAME sss1-eu-0002.broker.sophos.com.
    sss1-eu-0002.broker.sophos.com. 299 IN A 46.137.170.158

    as well as 
    dig sss1-86e6.broker.sophos.com with google DNS as forwarder (8.8.8.8) gives me
    sss1-86e6.broker.sophos.com. 299 IN CNAME sss1-eu-0002.broker.sophos.com.
    sss1-eu-0002.broker.sophos.com. 247 IN A 46.137.170.158


    So only when I use my Kabel Modem as forwarder I get the (wrong?) answer.
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