Hi Everyone
We have UTM9 configured with two external NICs and one internal NIC.
External NIC #1: Managed Internet WAN with PPTP port only open. Connected to router and behind an external IBM firewall.
External NIC #2: Directly connected via IPoE. No external Firewall, and confirmed no external ports are blocked via ISP.
Via NIC #2 we have SSL VPN which is working great (only connects via UDP not TCP)
The problem:
1. Unable to access user portal via NIC#2 external IP address. (Yes user portal access is set to *any* network. and can access the portal via external ip on internal network)
2. Unable to ping external IP address
3. Unable to sync RED15 device (have plugged into internal network, connects, gives DHCP etc fine - any network otherwise it doesn't connect)
4. I have researched and researched and haven't come up with any solutions.
Anything I am doing wrong?
*edit*
I have followed Rulz #1
Can see the pings in Firewall Log from external network.
[SYN] len=60 ttl=64 tos=0x00
[ACK SYN] len=60 ttl=64 tos=0x00
Ping from external IP shows failed ping
IPS is off
Web Filtering is off
Intrusion Protection is off
Advanced Threat Protection is off
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