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RED at China

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Hi to everyone,

we have one RED installed at an China company that after some days it stopped the connection with the UTM. We asked to the technicians to send us a video of the leds sequence on the RED and the sequence stops on the last led (tunnel) and restarts in infinite loop. The first time we replaced the RED. But also the second one RED worked for few days and then stops like the previous one. Since nothing was done on the UTM and on the company in China we have a suspect that is the GREAT FIREWALL the responsible of the issue but we cannot prove it. Do you have any experience of RED installed in CHINA that have to comunicate with UTM that are outside the CHINA?

Thank you,

 Regards



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  • 0

    same here with RED

    same with SSL VPN on UDP

    Sometimes it connects, sometimes not.

    Offices connected with IPSec have better success, but not 100%

  • 0 in reply to papa_

    Anyone had any additional luck with this?  The IPSEC is probably dead now too after the lockdown a few weeks ago.  We found our L2TP windows VPNs are blocked as well.  

    We have a need to connect 6 China offices back to our datacenter in the US and were hoping the RED would solve the issue, however we saw that it would be up for a little while, then show it was up but not actually pass traffic.  It looks like they have gotten more sophisticated in that they let the tunnel establish a connection but prevent the traffic from passing.  

    Does anyone connect their China site back to the US?  If so how do you do it short of private connections at the equivalent of our 1984 T1 prices........

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  • 0 in reply to papa_

    Anyone had any additional luck with this?  The IPSEC is probably dead now too after the lockdown a few weeks ago.  We found our L2TP windows VPNs are blocked as well.  

    We have a need to connect 6 China offices back to our datacenter in the US and were hoping the RED would solve the issue, however we saw that it would be up for a little while, then show it was up but not actually pass traffic.  It looks like they have gotten more sophisticated in that they let the tunnel establish a connection but prevent the traffic from passing.  

    Does anyone connect their China site back to the US?  If so how do you do it short of private connections at the equivalent of our 1984 T1 prices........

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