Hello!
I'm a new member to the forums and also Sophos customer. We've recently implemented, with the assistance of a Sophos partner, a pair of SG330 in HA. The core installation has gone well.
Recently we purchased a RED15 device to explore what they have to offer. We've been able to connect / setup the device fine. I currently have it at my house for the purposes of testing. The device is behind my own Sophos UTM (home edition). I have created a static IP for the RED device and have created a firewall rule to allow it out any->any. The tunnel is established without issue and all functions seem normal with the exception of throughput.
At this point it's worth mentioning our corporate connection to our ISP is 100/100. I'm also lucky enough to have fibre to my home which is 100/40. There are no throughput issue from either side with basic testing.
I have tried to conduct a few basic tests. One of which was a SMB file transfer from our Windows Server to my Corporate Laptop connected to the RED device. The transfer occurs much slower than I'd expect. ~2Mbps.
To try to pin point the issue I used the same laptop without the RED device, on my home network (via my UTM), and connected via remote access SSL to the UTM. I performed the same file transfer and saw the transfer rate was well above 30Mbps.
So I am wondering if anyone can offer any troubleshooting steps / ideas on what may be causing / limiting throughput on the RED device?
I have tried toggling IPS off / on - no change
QoS - we do have a few rules in test active but this is only for YouTube / Spotify
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