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Slow times when pinging RED device

shaffer
Hello,

I just recently installed a RED 50 at a remote office and I am troubleshooting slow connections to our main office. When I log into a PC at that office and ping the default gateway I am getting slower than expected times. Usually somewhere between 20 and 30ms. If I ping any other device on that LAN I get  RED 50 > Gigabit switch > 5 PCs

Thanks


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  • 0
    Is that potentially because the packet is going from your device to the red then through the tunnel to the firewall to the UTM to determine where that IP is then back down the tunnel to the RED box? Does a tracert to the Red 50 address given by the FW show the UTM in the hop?
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  • 0
    Is that potentially because the packet is going from your device to the red then through the tunnel to the firewall to the UTM to determine where that IP is then back down the tunnel to the RED box? Does a tracert to the Red 50 address given by the FW show the UTM in the hop?
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