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Slow Red10 - How to troubleshoot

Hi, this is from my Post in the "Hardware, Installation, Up2Date, Licensing" Section.
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 Slow Red10 after Upgrade to 9.350.10 - how to go back to previous FW
Hi,

after the update to the latest firmware we have a very slow connection over our RED10 device.
How can I go back to the previous version of the firmware?
Or how to fix the Problem of slow datatransfer (WinServer to WinServer, SMB)?
I dont see any errors or so in FW Log.
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So, how can I determine what is cousing this?
Ping from and to a device behind the red is ok (40ms)
When I try to copy a File it starts with the full bandwith (10Mbit)
and than after 1-3 minutes it goes down to 100kbit.
Ping is still ok.
No alerts in IPS ar so.

What can I do?

Thanks


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Parents
  • If you run ifconfig, do you see any problems with the RED or External interfaces?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • If you run ifconfig, do you see any problems with the RED or External interfaces?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • The only thing I recognice are dropped packets at the red interface:
    But what to do with this information ....

    reds2     Link encap:Ethernet  HWaddr *********x(fromme ;-)
              inet addr:192.168.171.1  Bcast:192.168.171.255  Mask:255.255.255.0
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:6700430 errors:0 dropped:3944 overruns:0 frame:0
              TX packets:7317353 errors:0 dropped:38 overruns:0 carrier:0
              collisions:0 txqueuelen:0
              RX bytes:2652430798 (2529.5 Mb)  TX bytes:8044553808 (7671.8 Mb)

    If you run ifconfig, do you see any problems with the RED or External interfaces?

    Cheers - Bob