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Tunnel Led is lighting but the status is still offline

oki.herdian
Hi , 

i have a problem , my RED's tunnel LED is lighting , but the status in UTM is still offline ? 

UTM red_server[26945]: A3200514DF00263: New device
UTM red_server[26945]: A3200514DF00263: Staging config for upload
UTM red_server[26945]: SELF: (Re-)loading device configurations
UTM red_server[27103]: UPLOAD: [A3200514DF00263] Uploaded config to registry service
UTM redctl[28832]: 10.254.254.254 = 
UTM redctl[28832]:   10.254.254.254
UTM red_server[26945]: SELF: (Re-)loading device configurations
UTM red_server[26945]: SELF: (Re-)loading device configurations


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  • 0
    You should ask your reseller to open a support.

    Please use the [Go Advanced'] button below to attach a picture of your RED definition.  Also, there's not enough of the log to see what's happening.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    You should ask your reseller to open a support.

    Please use the [Go Advanced'] button below to attach a picture of your RED definition.  Also, there's not enough of the log to see what's happening.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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